Shipping policy
Shipping Policy
Thank you for shopping with House of KymRen. We are committed to delivering your order with care and efficiency.
Processing Time All orders are processed within 1–3 business days (excluding weekends and holidays) after payment confirmation. You will receive a shipping confirmation email with tracking information once your order has shipped.
Domestic Shipping (United States) We offer the following shipping options for US orders:
- Economy Delivery (6–13 business days) — rates starting at $5.29, calculated at checkout based on order weight
- Standard Delivery (4–10 business days) — rates starting at $5.99, calculated at checkout based on order weight
- Free Shipping — on all orders of $75.00 or more
Canada
- Standard Delivery (12–35 business days) — rates calculated at checkout based on order weight
International (Rest of World)
- Standard Delivery (12–35 business days) — rates calculated at checkout based on order weight
Please note: International orders may be subject to customs duties, taxes, and fees imposed by the destination country. These charges are the responsibility of the recipient and are not included in your order total or shipping cost.
Order Tracking Once your order ships, you'll receive an email with a tracking number. Please allow 24–48 hours for tracking information to update.
Lost or Delayed Shipments If your order hasn't arrived within the estimated timeframe, please contact us at HouseOfKymren@KymRen.com and we'll be happy to assist.
Your checkout total includes everything: shipping, taxes, and any applicable duties. What you pay now is all you'll pay - no unexpected costs at delivery. We handle all the paperwork so your item arrives hassle-free.